Terms of service
<section class="terms-of-service">
<p>Welcome to <strong>FilliaNursery</strong>. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us.</p>
<p>By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.</p>
<h2>1. About Us</h2>
<p>FilliaNursery specializes in plants, seeds, and related gardening products. We serve customers in the United States only and offer free shipping according to the shipping terms displayed on our website.</p>
<h2>2. Use of Our Website</h2>
<p>When using our website, you agree to:</p>
<ul>
<li>Use the website only for lawful purposes.</li>
<li>Provide accurate and complete information when placing an order.</li>
<li>Not interfere with the website's security, functionality, or operation.</li>
<li>Not attempt to gain unauthorized access to our systems or other users' information.</li>
<li>Not use our website for fraudulent, abusive, or unlawful activities.</li>
</ul>
<p>We reserve the right to restrict or refuse access to our website when reasonably necessary to protect our business, customers, or website, subject to applicable law.</p>
<h2>3. Products and Orders</h2>
<p>All products are subject to availability. We make reasonable efforts to display accurate product descriptions, photographs, and information. However, actual products may vary due to their natural characteristics, growing conditions, and seasonal changes.</p>
<p>By placing an order, you agree to provide accurate contact, billing, and shipping information. Please review your order carefully before completing your purchase.</p>
<p>We reserve the right to reject, limit, or cancel an order when necessary, including in cases of suspected fraud, pricing or listing errors, product unavailability, or shipping restrictions. If payment has been collected for an order we cancel, we will arrange any applicable refund in accordance with applicable law.</p>
<h2>4. Natural Products and Growing Results</h2>
<p>Plants and seeds are natural products. Their appearance, size, shape, color, texture, and condition may vary from one item to another. Such natural variations do not necessarily indicate a defect.</p>
<p><strong> FilliaNursery does not guarantee germination, growth, flowering, fruiting, or plant survival. </strong></p>
<p>Growing results depend on factors beyond our control, including:</p>
<ul>
<li>Climate, temperature, and environmental conditions</li>
<li>Soil quality, drainage, and nutrients</li>
<li>Watering, sunlight, and planting methods</li>
<li>Storage, handling, and care after delivery</li>
<li>Pests, diseases, and other external conditions</li>
</ul>
<p>Customers are responsible for determining whether a product is suitable for their growing environment and for following appropriate planting and care instructions.</p>
<h2>5. Shipping and Delivery</h2>
<p>FilliaNursery currently ships to addresses within the United States only. We offer free shipping according to the applicable terms displayed on our website.</p>
<p>Processing and delivery times may vary depending on product availability, seasonal demand, weather, and shipping carrier conditions. Any delivery estimates provided are estimates and are not guaranteed unless expressly stated otherwise.</p>
<p>Orders may arrive in separate packages if products are fulfilled from different locations. Customers are responsible for providing a complete and accurate shipping address.</p>
<p>For additional information about order processing, delivery, and shipping issues, please review our Shipping Policy.</p>
<h2>6. Returns and Refunds</h2>
<p>Return and refund requests are handled in accordance with our Return & Refund Policy and applicable law.</p>
<p>Due to the natural and potentially perishable nature of plants and seeds, we may not accept returns or provide refunds for change of mind, growing results, germination outcomes, or plant survival after delivery.</p>
<p>If you receive an incorrect, damaged, or materially defective item, please contact us with your order details and supporting photographs so that we can review your request.</p>
<p>Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.</p>
<h2>7. Pricing and Payments</h2>
<p>Product prices and applicable charges are displayed on our website at the time of purchase. We reserve the right to correct pricing, listing, or typographical errors, subject to applicable law.</p>
<p>Payment must be completed through the payment methods available at checkout. Payments may be processed by third-party payment providers and are subject to their applicable terms and policies.</p>
<p>Our free-shipping offer applies according to the shipping terms displayed on our website. Any applicable taxes or other charges will be shown at checkout where required.</p>
<h2>8. Limitation of Liability</h2>
<p>To the extent permitted by applicable law, FilliaNursery is not responsible for losses arising from factors outside our reasonable control, including improper planting or care, environmental conditions, weather events, or delays caused by shipping carriers.</p>
<p>To the extent permitted by law, FilliaNursery will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.</p>
<p>Nothing in these Terms limits liability or remedies that cannot legally be limited or excluded. Any applicable limitation of liability will be interpreted in accordance with governing law.</p>
<h2>9. Intellectual Property</h2>
<p>Website content, including text, photographs, graphics, logos, product descriptions, and branding, is owned by FilliaNursery or used with permission, unless otherwise indicated.</p>
<p>You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by law.</p>
<h2>10. Privacy</h2>
<p>Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.</p>
<p>By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.</p>
<h2>11. Third-Party Services and Links</h2>
<p>Our website may include links to third-party websites or use third-party services for payments, shipping, or other business functions. We do not control external websites and are not responsible for their content, availability, or privacy practices.</p>
<p>Your use of third-party services may be subject to separate terms and policies provided by those third parties.</p>
<h2>12. Changes to These Terms</h2>
<p>We may update these Terms from time to time to reflect changes in our business, products, website, or legal requirements. Updated Terms will be posted on this page with a revised effective date where appropriate.</p>
<p>Changes will apply as permitted by applicable law. Your continued use of our website after updated Terms are posted indicates acceptance of the revised Terms to the extent legally permitted.</p>
<h2>13. Governing Law</h2>
<p>These Terms are subject to applicable laws and regulations. Any determination of governing law or dispute resolution will be made in accordance with applicable legal requirements.</p>
<h2>14. Contact Information</h2>
<p>If you have any questions about these Terms of Service, please contact us:</p>
<p><strong>Store Name:</strong> FilliaNursery<br><strong>Email:</strong> <a href="mailto:support@fillianursery.com">support@fillianursery.com</a><br><strong>Products:</strong> Plants and Seeds<br><strong>Shipping Area:</strong> United States only<br><strong>Shipping Cost:</strong> Free shipping</p>
<p>By placing an order, you acknowledge that you have read and understood these Terms of Service, subject to your rights under applicable law.</p>
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