At FilliaNursery, we aim to provide a safe, convenient, and reliable checkout experience for customers purchasing our plants, seeds, and gardening products. We currently serve customers in the United States only.
1. Accepted Payment Methods
We accept the following payment methods, subject to availability at checkout:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
Available payment options may vary depending on your device, browser, location, and payment provider.
2. Payment Processing
All payments must be completed through the payment options available on our checkout page. Your order will be processed after payment has been successfully authorized and confirmed.
Payments may be handled by third-party payment processors. Transactions are subject to the applicable terms, verification procedures, and security policies of those providers.
3. Pricing and Currency
Product prices are displayed on our website before you complete your purchase. Any applicable taxes or additional charges will be shown at checkout where required.
Your payment provider may apply currency conversion fees or other charges according to its own terms and policies.
4. Free Shipping
FilliaNursery offers free shipping on eligible orders shipped within the United States, according to the shipping terms displayed on our website.
Shipping eligibility and delivery details will be provided during checkout or explained in our Shipping Policy.
5. Payment Security
We take reasonable steps to help protect transactions made through our website. Payment information is processed by the relevant payment provider in accordance with its security practices.
Please do not send your full payment card number, security code, or account password to us by email.
6. Payment Issues
If your payment is declined, remains pending, or appears to have been charged more than once, please first check with your bank or payment provider. You may also contact our customer support team for assistance.
Please do not place duplicate orders while a payment is still pending unless you have confirmed that the original transaction was unsuccessful.
7. Cancellations and Refunds
Order cancellation requests, refunds, and payment adjustments are handled in accordance with our Terms of Service and Return & Refund Policy, as well as applicable law.
If a refund is approved, it will generally be issued to the original payment method where possible. The time required for the funds to appear in your account may depend on your bank or payment provider.
8. Contact Information
If you have any questions about payments, please contact FilliaNursery:
Store Name: FilliaNursery
Email: support@fillianursery.com
Products: Plants and Seeds
Shipping Area: United States only
Shipping Cost: Free shipping
We will review your inquiry and respond as soon as reasonably possible.